Order Turnaround UK
Most orders are sent out within one working day of being received.
It can take up to 3 working days after the day the order was placed for the order to be sent.
Orders are processed in strict order of when they are received, we do not upgrade processing if a faster delivery service has been selected, we endeavor to send all orders out as quickly as we possibly can.
Special Delivery UK
Exceptions to the "next day" rule are deliveries to your area. Please see the Royal Mail website at www.royalmail.com for current information on Special Delivery guarantees for these areas.
Please note we deal with all orders in strict rotation and do not offer a priority service.
Out of Stock Items
Although we endeavor to keep the web-site fully updated and only advertise goods for sale that are in-stock, occasionally periods of high demand may lead to a delay between an item selling out and being removed from the web-site.
If an item you have ordered is out of stock we will try to contact you by phone and/or email to see if you would like an alternative. If we do not hear back from you within 24 hours we will send the order without the out of stock items, refunding to your card or PayPal account the value of the out of stock items along with any refundable postage. This is to ensure that the orders are not delayed for more than a day due to an item going out of stock. We do not hold back orders for out of stock items.